New York customers can direct unresolved complaints to:
Consumer Assistance Unit
NYS Department of Financial Services
One Commerce Plaza
Albany, NY 12257
Tel: 1-877-BANK-NYS (1-877-226-5697)
Website: http://www.dfs.ny.gov/consumer/fileacomplaint.htm
Tilia Inc. is licensed as a Money Transmitter by the New York State Department of Financial Services.